HomepageTRUST AT CONTEXTUAL AI
Security designed for Enterprise AI
Trust and security are our top priority. The Contextual AI Platform is built on a foundation of robust security controls, stringent data protection, and comprehensive compliance measures that exceed industry standards.
Enterprise-Grade Security at Every Layer
Our platform provides comprehensive security capabilities, from foundational infrastructure to advanced enterprise controls, to maintain the highest standards of data protection and compliance.
Robust platform capabilities
Advanced encryption, authentication, and access controls that secure your business
Foundational safeguards
Comprehensive security measures that mitigate risk and protect your data
Enterprise-grade protections
Extended security capabilities that meet complex enterprise needs
Security Features
Our platform prioritizes the security of your data through a comprehensive, multi-layered approach
Data Protection
- Data Encryption: Industry-standard TLS protocols for data in transit and AES encryption for data at rest, ensuring complete protection throughout your data’s lifecycle
- Data Isolation: Advanced multi-tenant architecture with strict data separation through both logical and physical controls
- Flexible Deployment: VPC and on-prem deployment options with control over network environment and security configurations for customers in regulated industries
Authentication & Access
- Two-Factor Authentication: Advanced system combining password security with additional verification methods like mobile codes or authenticator apps
- Single Sign-On: Enterprise-grade SSO implementation supporting both social login and SAML/OIDC protocols
- Role-Based Access Control: Sophisticated permission system enabling precise access controls based on organizational roles
Core Security Controls
Our foundational security measures ensure robust protection across all aspects of our platform
Infrastructure Security
- Application Security: Defense-in-depth approach integrating SAST, SCA, and continuous vulnerability scanning through Semgrep and Sysdig
- Business Continuity: Cloud-native infrastructure with Kubernetes orchestration, automated failover, and distributed architecture
- Disaster Recovery: Comprehensive strategy combining automated cloud backups, regular testing, and geographical redundancy
Monitoring & Response
- Intrusion Detection: Next-generation security data lake architecture through Panther for comprehensive threat detection
- Incident Response: Detailed procedures for security incident detection, containment, eradication, and recovery
- Bug Bounty Program: Active security research program engaging with the global security community, offering competitive rewards to identify and remediate potential vulnerabilities
Advanced Security Measures
Our enterprise-grade security program extends beyond standard measures to future-proof your business
Enterprise Protection
- Endpoint Protection: Advanced threat detection and response capabilities through Crowdstrike partnership, ensuring comprehensive protection across all organizational endpoints
- Email Protection: Multi-layered security stack implementing SPF, DMARC, and DKIM protocols alongside advanced threat detection through Checkpoint
- Password Management: Enterprise-wide credential management through 1Password, with strict policies for password complexity and rotation
- SSO Integration: Integrated authentication system combining Google login and Okta SSO for seamless and secure access management
Compliance & Training
- GRC Automation: Comprehensive governance, risk, and compliance monitoring through Vanta integration, ensuring continuous validation of security controls
- Security Training: Engaging security awareness program through Ninjio, delivering modern training content to maintain organizational security practices
- Penetration Testing: Regular, thorough security assessments of infrastructure and applications through Doyensec partnership
- SOC 2 Type I: Independently verified security controls and practices demonstrating our commitment to maintaining rigorous security standards
Meet Compliance Requirements
Our commitment to security excellence is validated through successful completion of SOC 2 Type I audit. This independent assessment verifies the design and implementation of our security controls and data protection practices across key trust principles.
Our service is built on Google Cloud Platform (GCP). GCP maintains SOC2, SOC3, PCI DSS v4.0, ISO/IEC 27017, CSA STAR, and other compliance certifications. Please note that these certifications apply specifically to GCP’s infrastructure, and our service maintains its own certifications.