In today’s digital landscape, data security isn’t just a technical requirement—it’s a fundamental business imperative, especially for AI systems handling sensitive enterprise information. We’re proud to announce that Contextual AI has achieved SOC 2 Type II compliance, a significant milestone validating our comprehensive security controls and data protection practices across key trust principles.

Enterprise-Grade Security at Every Layer

Our SOC 2 Type II certification comes as part of our multi-layered security approach designed specifically for enterprise AI implementations. The Contextual AI Platform is built on a foundation of robust security controls, stringent data protection, and comprehensive compliance measures that exceed industry standards.

Why This Matters

When you partner with Contextual AI to implement your enterprise AI projects, our SOC 2 Type II compliance delivers critical security assurances:

Proven Security Controls: Our systems and processes have been independently verified over an extended observation period, not just during a point-in-time assessment. This demonstrates consistent adherence to security controls, matching the long-term nature of enterprise AI implementations.

Comprehensive Data Security: We implement industry-standard TLS protocols for data in transit and AES encryption for data at rest, ensuring complete protection throughout your data’s lifecycle within our platform.

Flexible Enterprise Deployment: We offer SaaS, VPC, and on-premises deployment options with control over network environment and security configurations—essential for customers in regulated industries.

Advanced Authentication & Access: Our platform includes enterprise-grade SSO implementation supporting both social login and SAML/OIDC protocols, plus sophisticated role-based access controls based on organizational roles.

Core Security Controls for Enterprise AI

Our SOC 2 Type II certification validates our foundational security measures that ensure robust protection across all aspects of our platform:

Application Security: We maintain a defense-in-depth approach integrating SAST, SCA, and continuous vulnerability scanning through industry-leading tools.

Business Continuity: Our cloud-native infrastructure features Kubernetes orchestration, automated failover, and distributed architecture to ensure reliable operations.

Monitoring & Response: We utilize next-generation security data lake architecture for comprehensive threat detection, paired with detailed procedures for security incident management.

Bug Bounty Program: We maintain an active security research program engaging with the global security community, offering competitive rewards to identify and remediate potential vulnerabilities.

Our Ongoing Commitment

Achieving SOC 2 Type II compliance is not the end of our security journey—it’s a foundation we’ll continue to build upon. Our platform is deployed on Google Cloud Platform, which maintains its own comprehensive set of certifications including SOC 2, SOC 3, PCI DSS, ISO/IEC 27017, and CSA STAR.

As organizations deploy increasingly sophisticated AI systems that access sensitive enterprise knowledge, our security practices evolve to address emerging threats in the AI landscape. We view security not as a checkbox, but as an essential part of the value we deliver through our platform.

Moving Forward Together

When you choose Contextual AI as your enterprise AI platform provider, you can focus on your core business with confidence, knowing your data is protected by verified, industry-leading security practices that have been validated through extensive independent assessment.

To learn more about our security practices, please visit our Security page. You can also request a copy of our SOC 2 Type II report and view other security resources at our Trust Center. Your trust is our most valuable asset, and we’re committed to earning it every day.